Legal notice

Last Updated: July 23, 2026

Welcome to CuteCharmCo.store. This Legal Notice governs your access to and use of this website, its content, products, services, communications, and related materials. By visiting, browsing, creating an account, purchasing products, or otherwise using this website, you acknowledge that you have read, understood, and agreed to the terms contained in this Legal Notice. This Legal Notice should be read together with our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional policies published on our website. If you do not agree with any portion of these notices, you should discontinue use of the website immediately. Nothing contained in this Legal Notice is intended to limit any mandatory legal rights that cannot be excluded under applicable consumer protection laws.

1. Business Information

CuteCharmCo.store is an online retail business specializing in cute lifestyle accessories, plush keychains, acrylic charms, silicone keychains, bag accessories, collectible gifts, and related decorative products. Our goal is to provide customers around the world with carefully selected products that combine creativity, quality, and everyday enjoyment.

Business Name: CuteCharmCo.store

Business Address: 520 Cherry St, Toronto, ON M5A 1M3, Canada

Customer Support Email: support@CuteCharmCo.store

Customer Service Phone: (780) 413-7549

The above business address is provided for identification and customer correspondence only. Unless specifically instructed by our customer support team, products should not be returned to this address.

2. Website Ownership

This website, including its design, layout, appearance, graphics, text, product descriptions, branding, logos, icons, images created by CuteCharmCo.store, downloadable materials, and other original content, is owned or licensed by CuteCharmCo.store and is protected by applicable copyright, trademark, and intellectual property laws.

Visitors may browse the website for personal, non-commercial use only. No part of the website may be copied, reproduced, distributed, republished, transmitted, modified, translated, stored, or commercially exploited without prior written permission from CuteCharmCo.store, except where such use is expressly permitted by applicable law.

Unauthorized use of website content may violate intellectual property rights and may result in legal action.

3. Product Information Disclaimer

CuteCharmCo.store makes reasonable efforts to ensure that product descriptions, specifications, dimensions, photographs, colors, pricing, availability, and other information published on the website are accurate and up to date.

However, we do not guarantee that every description, image, measurement, or specification will always be completely accurate, complete, current, or free from error.

Product colors may appear differently depending on screen settings, monitor calibration, mobile devices, lighting conditions, photography techniques, and manufacturing variations.

Minor differences in stitching, filling, texture, finish, printing, packaging, dimensions, materials, or appearance should be expected and do not necessarily constitute manufacturing defects.

We reserve the right to correct typographical errors, pricing mistakes, inaccurate descriptions, and technical inaccuracies without prior notice.

4. Product Availability

Product availability displayed on the website represents the most recent inventory information reasonably available to us but cannot be guaranteed at all times.

Products may become unavailable after an order is placed due to inventory synchronization delays, supplier shortages, quality inspections, discontinued products, unexpected demand, or technical issues.

If an ordered product becomes unavailable before shipment, we may cancel the affected portion of the order and provide an appropriate refund.

We reserve the right to limit purchase quantities or discontinue products without prior notice.

5. Pricing Notice

All prices displayed on CuteCharmCo.store are subject to change without notice.

Promotional discounts, coupon codes, seasonal campaigns, flash sales, clearance events, and limited-time offers may begin or end at any time.

Despite our efforts to maintain accurate pricing, technical errors, software issues, human mistakes, or third-party system failures may occasionally result in incorrect prices appearing on the website.

If a significant pricing error is discovered before shipment, we reserve the right to cancel the affected order and issue a full refund.

6. Intellectual Property Rights

All intellectual property rights associated with CuteCharmCo.store remain the exclusive property of the business or its respective licensors.

This includes, but is not limited to:

Website design

Store branding

Logos

Icons

Original graphics

Marketing materials

Custom illustrations

Written content

Product descriptions

Page layouts

Original photography

Business documents

Customers may not reproduce, modify, distribute, publicly display, sell, license, reverse engineer, or otherwise exploit these materials without prior written authorization.

Nothing contained on this website transfers ownership of any intellectual property rights to visitors or customers.

7. Third-Party Intellectual Property

CuteCharmCo.store respects the intellectual property rights of others.

Some products may feature designs inspired by general artistic styles or aesthetic trends without intending to reproduce protected characters, logos, trademarks, copyrighted artwork, or other proprietary materials.

If any copyright owner, trademark owner, or authorized representative believes that content appearing on our website infringes their legal rights, they are encouraged to contact us with sufficient documentation so the matter may be investigated promptly.

Verified infringement claims will be reviewed in good faith and appropriate action will be taken where necessary.

8. External Links

Our website may contain links to third-party websites, payment processors, shipping companies, social media platforms, analytics providers, or other external services.

These links are provided solely for customer convenience.

CuteCharmCo.store does not control and is not responsible for the content, availability, accuracy, security, privacy practices, or business operations of third-party websites.

Accessing external websites is done entirely at the user's own risk.

9. User Responsibilities

Users agree to use the website lawfully, responsibly, and respectfully.

Users must not:

Submit false information.

Attempt unauthorized access.

Interfere with website operation.

Upload malicious software.

Violate intellectual property rights.

Commit payment fraud.

Submit false chargebacks.

Harass customer support representatives.

Distribute spam.

Engage in unlawful commercial activity.

CuteCharmCo.store reserves the right to restrict or terminate access for users who violate these requirements.

10. Limitation of Liability

To the maximum extent permitted by applicable law, CuteCharmCo.store, its owners, employees, contractors, suppliers, affiliates, licensors, and service providers shall not be liable for indirect, incidental, consequential, punitive, special, or exemplary damages arising from use of the website or products.

This includes, but is not limited to:

Loss of profits

Loss of revenue

Business interruption

Data loss

Loss of goodwill

Personal inconvenience

Delivery delays

Third-party service failures

Internet interruptions

Website downtime

The total liability of CuteCharmCo.store shall generally not exceed the purchase price actually paid for the product directly giving rise to the claim.

Nothing in this Legal Notice excludes liability where exclusion is prohibited by law.

11. Website Availability

Although we strive to maintain continuous access to our website, uninterrupted service cannot be guaranteed.

The website may occasionally become unavailable due to:

Maintenance

Software updates

Server issues

Hosting interruptions

Cybersecurity incidents

Network failures

Power outages

Natural disasters

Circumstances beyond our reasonable control.

We reserve the right to modify, suspend, or discontinue any part of the website at any time without prior notice.

12. Privacy

Customer privacy is important to us.

Personal information collected through CuteCharmCo.store is handled in accordance with our Privacy Policy and applicable privacy legislation.

Information may be collected for purposes including:

Order processing

Customer service

Payment verification

Shipping

Fraud prevention

Legal compliance

Website improvement

Business administration

Customers should review our Privacy Policy for detailed information regarding data collection and processing practices.

13. Consumer Rights

Nothing contained in this Legal Notice is intended to exclude, restrict, or limit any consumer rights that cannot legally be waived under applicable laws.

Customers may have additional legal protections depending on their country, province, state, or jurisdiction.

Where mandatory legal protections conflict with provisions contained in this Legal Notice, the applicable mandatory laws shall prevail.

14. Force Majeure

CuteCharmCo.store shall not be responsible for delays, interruptions, or failure to perform obligations resulting from events beyond our reasonable control.

Such events may include:

Natural disasters

Floods

Earthquakes

Pandemics

Government actions

War

Civil unrest

Labor disputes

Transportation disruptions

Customs delays

Carrier interruptions

Power failures

Internet outages

Cyberattacks

Supplier shortages

Other extraordinary events.

Performance obligations affected by such circumstances shall be suspended until the event has reasonably concluded.

15. Governing Law

This Legal Notice shall be governed by and interpreted according to the laws of the Province of Ontario and the applicable federal laws of Canada.

Any disputes arising from use of this website shall be interpreted consistently with those laws unless mandatory consumer protection legislation requires otherwise.

16. Severability

If any provision contained in this Legal Notice is determined to be invalid, unlawful, or unenforceable by a competent court, the remaining provisions shall continue in full force and effect.

Any unenforceable provision shall be interpreted as closely as possible to reflect its original purpose while remaining legally enforceable.

17. Entire Agreement

This Legal Notice, together with our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, Contact Information page, and any additional legal policies published on CuteCharmCo.store, constitutes the complete understanding between the customer and CuteCharmCo.store regarding use of the website.

Any prior verbal statements, informal communications, promotional materials, or representations that conflict with these published policies are superseded by the current written policies to the extent permitted by law.

18. Policy Updates

CuteCharmCo.store reserves the right to modify, update, replace, or revise this Legal Notice at any time to reflect changes in business operations, legal requirements, website functionality, products, or services.

Updated versions become effective immediately upon publication unless otherwise required by applicable law.

Customers are encouraged to review this page periodically to remain informed of any revisions.

Continued use of the website after updates are published constitutes acceptance of the revised Legal Notice.

19. Contact Information

If you have questions regarding this Legal Notice or any legal matters relating to CuteCharmCo.store, please contact us using the information below:

CuteCharmCo.store

Business Address:
520 Cherry St
Toronto, ON M5A 1M3
Canada

Email: support@CuteCharmCo.store

Phone: (780) 413-7549

Our customer service team will make reasonable efforts to respond promptly to legal inquiries, policy questions, intellectual property concerns, consumer rights requests, or other matters relating to the operation of CuteCharmCo.store. We appreciate your trust and remain committed to operating our business responsibly, transparently, and in compliance with applicable laws while providing customers around the world with a safe, enjoyable, and reliable shopping experience.